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Arizona Realty & Retreats


Rental Terms & Conditions


PLEASE READ THESE VACATION RENTAL AGREEMENT TERMS & CONDITIONS CAREFULLY BEFORE YOU BOOK YOUR RESERVATION. THIS AGREEMENT IN NO WAY SHALL BE DEEMED A LEASE, BUT RATHER A LICENSE TO OCCUPY THE PROPERTY ON A TRANSIENT NIGHTLY BASIS DURING THE DATES INDICATED HEREIN. BY SIGNING BELOW AND PROVIDING AZRNR - EQUITY ARIZONA REAL ESTATE WITH CONSIDERATION FOR OCCUPANCY OF OUR VACATION PROPERTY INDICATE YOUR ACCEPTANCE OF THE TERMS OF THIS RENTAL AGREEMENT IN FULL. IT IS THE RESPONSIBILITY OF ALL GUESTS AND INVITEES WHO OCCUPY THE PROPERTY TO BE FAMILIAR WITH ALL ASPECTS OF THIS POLICY. THESE TERMS & CONDITIONS ARE STRICTLY ENFORCED, LEGALLY BINDING, AND MAY BE SUBJECT TO CHANGE AS OUTLINED BY THE LAWS OF THE STATE OF ARIZONA.

By confirming its reservation and without further notice, the guest (the “Guest”) acknowledges and agrees that he/she has read, understands and agrees to the rental guidelines contained herein and agrees to rent the Vacation Property hereby known as (the “Property”) in accordance with the following terms and conditions. The online reservation confirmation constitutes a contractual agreement between the Guest (and all Guest invitees), and AZRNR offered by Equity Arizona Real Estate, LLC (hereby referred to as AZRNR) who is the agent for the Property Owner, to rent the premises described in this listing for the period of time, and at the rental rates confirmed on the confirmation statement and upon all of the terms and conditions contained herein. Guest agrees to execute this Agreement where indicated at the time of booking.
 
GENERAL INFORMATION: Guest understands that by confirming their reservation, Guest is accepting full responsibility of all aspects of the property, as well as all included personal belongings. Guest shall also maintain the responsibility to ensure the home shall be treated with care with respect at all times throughout Guests occupancy. Failure to do so may result in additional fees as outlined herein. Guest also understands that the home they have chosen to rent is somewhat "self-catering", meaning that a starter supply of consumable items, such as paper goods and soaps are provided, however, if Guest feels these will not be adequate, or if Guest has any personal items for which they want or need, Guest shall be responsible for obtaining those items. Linens, pillows, blankets, bedspreads, comforters and a reasonable number of bath towels are provided for guests use. All beds will be made upon check-in and the home shall be professionally cleaned and prepared prior to Guests arrival. Guest agrees to maintain the home in a state of cleanliness throughout their stay, and upon vacating the premises, the home and all homeowners personal belongings shall be in the same general condition they were in upon check-in. Any and all damages should be reported to management immediately. Guest understands that the rental is not intended for parties, events, weddings, ceremonies, receptions, reunions, nor excessive gatherings at any time by anyone, and unauthorized people at the home are prohibited. Guest understands that without contest any and all charges for damages or missing items which are not covered under the Damage Protection Policy shall be the sole responsibility of the Guest.
 
GUEST REQUIREMENTS: The Guest understands that AZRNR rents to adults over the age of 25 only and those that pass a background and credit check. Certain properties may have more stringent rules for occupancy based on the properties location, property value, value of items contained within, and community/association registration requirements. Further information will be obtained from you prior to your arrival to complete these tasks. Although most properties are accessible via self check-in AZRNR does randomly meet guests to provide guests specific property access. In such event the Guest will be provided access at check-in with proof of corresponding and valid government issued photo identification. Any persons under the age of 18 must be accompanied by a parent or guardian, unless the Property Owner, or its specified agent, has provided prior written approval. Any reservation obtained under false pretense will be subject to forfeiture and all rents and deposits will be subject to forfeiture.

 
OCCUPANCY: It is important that all guests be accounted for during booking to adequately provide preparations for all confirmed Guests and Guests invitees. The maximum number of occupants permitted on the property at any time is limited to the guest plus the number of confirmed invitees 
registered at the time of booking. Confirmed Guest shall be held responsible for the actions of all invitees who occupy the premises during the confirmed rental period. The confirmed Guest herein must also be the confirmed occupant of the property, and at no time throughout the rental period may direct responsibility of the premise to any other person or entity without prior written consent of the homeowner or homeowners authorized agent.  Please inform us of any change in the number of guests before your arrival to avoid additional charges and so the home can be prepared appropriately for your stay. No exceptions or refunds are given for changes in the number of guests after your arrival. Any fine imposed by a governing agency or HOA will be the sole responsibility of the Guest and is not covered under any aspect of the rental damage insurance or optional travel protection coverage. Property may not be subleased or used as a “Venue” for a special event under any condition unless there is written confirmation by the Property Owner. Guest also hereby confirms that the number of guests will NOT be more than stated in this agreement at any time and that violation of this policy will result in a charge to the Guests credit card for the maximum occupancy or double the guest fees, whichever is greater. Furthermore, AZRNR encourages all Guests to purchase traveler insurance.
 
PAYMENTS / CANCELLATIONS / CHANGES: It’s important that Guests adequately secure their travel arrangements and plans prior to confirming their reservation. For legal and accounting purposes, the person placing the reservation must be the same as the credit/debit card holder and is required to provide proof of such by valid government issued identification. This person is considered to be the Guest occupying the property during the rental period and shall retain occupancy status of the property throughout their stay. All other persons involved with the rental are considered to be the Guest's invitees, and all questions and discussion regarding reservation, cancellation, damages, and any other reservations or property concerns will be discussed with the Guest only, not the Guest's invitees.
 
PAYMENTS: At the time of booking, 50% of the total confirmed price shall be due. AZRNR only accepts credit card payments with the addition of a 3% transaction processing fee paid by the credit card holder. AZRNR will automatically charge any remaining balance to the Guests original credit card no more than 30 days prior to the confirmed check-in date unless otherwise directed by Guest prior to this requesting to use an alternate credit card. If a reservation is made less than 30 days prior to arrival, 100% of the confirmation total will be charged.
 
CANCELLATIONS: It is HIGHLY recommended that at the time of booking that Guest purchase “Travel Insurance” to minimize any financial burden Guest may incur in the event that the Guest wishes to cancel his/her booking for any reason after it's been confirmed. If Guest wishes to cancel a confirmed reservation, the cancellation request must be in writing through the original booking channel and the following terms shall apply:

For Airbnb bookings: If booking was made through Airbnb, or any Airbnb affiliate company, the cancellation policy outlined on the Airbnb website shall apply. 
For all other bookings: 
Reservations canceled more than 60 days prior to the confirmed check-in date may receive a 50% refund of the total amount paid, minus a rebooking fee of $100. Reservations canceled more than 30 days but less than 60 days prior to the confirmed date of arrival, may receive a 25% refund of the total amount paid, minus a rebooking fee of $100. Reservations canceled less than 30 days prior to the confirmed date of arrival are nonrefundable, even in case of a no show. No refunds shall be given if Guest checks into the property, or takes occupancy but later wishes to vacate the premises prior to his/her scheduled check out date (conditions may apply on a case by case basis). All reservation changes must be acknowledged in writing. Guest understands that any and all refunds are at the sole discretion of the Property Owner. After the declaration of COVID-19 as a global pandemic by the World Health Organization, COVID-19 and its consequences are no longer unforeseen or unexpected, therefore COVID-19 related circumstances including but not limited to: transportation disruptions and cancellations; travel advisories and restrictions; health advisories and quarantines; changes to applicable law; and other government mandates such as evacuation orders, border closures, prohibitions on short-term rentals, and shelter-in-place requirements apply to this cancellation policy. TRAVEL INSURANCE IS HIGHLY ADVISED.

CHANGES TO CONFIRMED BOOKINGS: When booking your stay at any AZRNR property it is important to adequately secure your dates prior to booking. Given that all AZRNR properties are managed, not owned, by AZRNR for a certain management period, change request by Guest to a confirmed reservation cannot be guaranteed. Any approved date changes to confirmed bookings will incur a $25.00 change fee and an adjustment to the then non-discounted rental rate for the dates requested. Guest understands and agrees that if there is any potential for alterations in the confirmed booking it is highly recommended guest seeks appropriate travel insurance. 

DAMAGE PROTECTION POLICY / REFUNDABLE DAMAGE DEPOSIT: Every reservation requires the Guest to purchase a mandatory Accidental Damage Protection Waiver designed to cover expenses for "accidental" damages to the property. The fee for the accidental damage protection policy offers you, our guest, as well as the owner of the home protection against accidental and unintentional damages to the unit that may occur during your stay, up to a maximum of $1500. The cost of the Damage Protection waiver is noted at the time of booking. If, during the stay at this property the Guest, or Guests invitees, cause any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Damage Waiver Fee Plan will reimburse AZRNR for the cost of repair or replacement of such property up to a maximum benefit of $1,500.00. This product provides coverage to the owner, on behalf of the Guest, provided damages are disclosed to management prior to check out. To ensure that you are not charged for accidental damages, you are responsible for reporting any accidental damages to AZRNR in a timely manner. Exclusions and limitations to this damage waiver include, but may not be limited to; a) any intentional acts or intentional damages done to the property, b) gross negligence, c) any damage that occurs if Guest or guests invitees are in violation of the rental agreement, d) replacement of keys, access cards, gate/garage remotes, e) Missing or lost items belonging to the homeowner, f) Loss, theft or damage to any personal effects owned by you or brought on to the property by you or your invitees, g) excessive cleaning charges, h) legal fees, i) damages caused by pets whether authorized or not,  j) loss, theft or damage caused by any person other than you or your traveling companions with whom you share the reservation, k) any damages that exceed reasonable wear and tear, or l) costs of remediation due to offensive, abnormal or unusual odors.  In addition, a Refundable Damage Deposit is collected in the amount of $1500 ($750 condo) to address any negligent or intentional damages caused by guest or guests invitees. Furthermore Guest understands that any and all damages that exceed $1,500.00, or are not covered by a damage waiver claim, will be charged to the guest directly.  

TRAVEL INSURANCE: Although AZRNR understands that travel plans can and do alter based on various individual factors, Guest understands that the cancellation policy herein is strictly enforced. These rental terms are binding, therefore we HIGHLY RECOMMEND GUEST CONSIDERS THE PURCHASE OF APPROPRIATE TRAVEL INSURANCE to minimize the financial risk Guest may incur regarding unforeseen cancellations and/or altered vacation plans. 

SEPTIC SYSTEMS: Guest understands that some properties may be on a septic system. In the event the rented property is on septic guest agrees to abide by all rules, requirements, regulations, instructions, and owner provided information outlined in the properties pre-arrival information.
 
ARRIVAL: Standard check in is after 4 PM. If you’d like to request an early arrival please contact us 24 - 48 hours prior to your scheduled arrival to ensure the property is available. Early arrivals cannot be guaranteed depending on other guest reservations and the housekeeping schedule but may be approved with prior authorization in writing by management. Authorized early arrivals before 2 PM will incur an additional $25 charge plus a 3% credit card processing fee and be assessed to the credit card on file. Upon arrival Guest shall inspect the home for cleanliness. Although AZRNR utilizes only top-rated cleaning vendors, we understand that expectations may vary and on occasion things may get missed. If  in the unlikely event upon move-in Guest finds cleaning is unacceptable or if Guest discovers any obviously abnormal or broken items, Guest agrees to contact management immediately and they will attempt to remedy Guest concerns as quickly as reasonably possible. No refunds or considerations shall be given unless notified of problems within the first 3 hours of guest recorded check-in.
 
DEPARTURE: Standard check out is at 11 AM. Your prompt departure is appreciated so we can inspect the premises, prepare the property for any incoming guests and begin processing your departure disposition. If you’d like to request a late check out please contact us at least 24 hours prior your departure to ensure the property is available and to make these arrangements. Late Check Outs cannot be guaranteed depending on other reservations and the housekeeping schedule. Unless you have specifically arranged for a late departure time, please plan to vacate the premises by your scheduled 11 AM check out time. Authorized late check outs after 1 PM will incur a $50 charge and be assessed to the credit card on file. Unauthorized late checkout will incur a charge of $50 for each hour beyond 11 AM you are still on the property, with a minimum of one hour. If the premises have not been vacated by 4 PM, a fee equal to the rental rate of 2 nights at our highest peak season rate will be assessed and result in police removal from the premises. No refunds shall be granted for the early departure of Guest and/or Guests invitees.
 
CHECK OUT REQUIREMENTS: Failure to comply with pre-departure cleaning requirements resulting in excessive cleaning will be charged to your credit card at $50/hour, with a one-hour minimum:

 Place soiled towels and wash clothes in the bathtub and bed sheets, pillowcases, and mattress and pillow protectors on the floor next to the beds.
• Load and start the dishwasher.
• Floors should be in generally good condition and ready to be vacuumed/mopped by the housekeepers.
• All household trash, garbage, recycling and/or other discarded items should be properly bagged to avoid spillage/leakage and deposited in the proper outdoor containers unless otherwise noted. Some rural/remote properties may be under the jurisdiction of the USFS, or do not offer trash collection service. In such event, AZRNR shall provide notice of this prior to Guest arrival along with trash bags for Guest use and Guest agrees to remove trash from premises and properly dispose in a safe and legal manner at checkout.
• Refrigerators and microwaves should be left clean and free of food.
• All appliances (stove, oven, BBQ, etc.) should be left in clean condition and free of spills and grease.
• Please wipe down counters and other surfaces to be free of spills and crumbs.
• Log out of all personal television accounts such as Netflix, Amazon Prime AppleTV, etc.
• Shut off power to any electronic device for which you used including stereo, television, lights, fans, etc.
• Confirm you have collected all your personal items
• Leave all provided keys, remotes, gate clickers, access cards, mailbox keys, and any other provided items on the kitchen counter and have a safe trip home or to your next destination

MINIMUM STAY: All properties require a minimum stay as stated in the listing details. Longer minimum stays may be required during holidays or high demand periods. 
 
RENTAL EXTENSIONS: Providing adequate property availability, Guest may opt to extend their stay by contacting management and requesting an extension. Extensions shall be granted at the sole discretion of AZRNR and are subject to approval. Guest understands extensions are not guaranteed. Furthermore, Guest understands that vacation rental rates change seasonally and any rental extensions will be adjusted to the current seasonal rate as outlined by AZRNR.
 
CLEANING FEE(s): A cleaning fee is required with all reservations and to appropriately prepare the home for the next Guest arrival. This fee covers professional housekeepers who thoroughly clean, dust, vacuum, disinfect, sanitize, wash linens, towels and dishes, along with personnel to inspect the property for damages and/or missing, lost or broken items after Guests departure. Guest(s) are required to follow all check out procedures detailed in their check in/check out instructions and leave the property in the same general and habitable condition it was in when the Guest(s) arrived. Undue and/or unreasonable cleaning of the home shall be charged to the Guest's/Cardholder's credit card as an Additional Cleaning Charge at a rate of up to $50/hour, with a one hour minimum. This also applies to the property exterior, grounds, BBQs and hot tubs (if so equipped).
 
LINENS & TOWELS: Bath towels, sheets, pillows and blankets are provided for Guest use. Some properties may also provide additional towels for pool and outdoor use however, we suggest you bring beach or pool towels (if applicable). We do not permit towels or linens to be taken from the premises. DO NOT take the homes linens or bath towels outside unless specifically noted to be used as pool towels. Normal wear and tear of fabric items and linens is expected, however, Guest shall be sole responsible for the replacement of the towels, sheets, linens and other fabrics when any item is found to be damaged, torn, cut, or stained; contains excessive dirt or pet hair, exhibits evidence of bodily fluids or other unknown substances, or are otherwise deemed to be unreasonably damaged in any way by use of Guest or guests invitees. Additional charges may be assessed.
 
KEYS AND REMOTES: Upon check-in, Guest assumes responsibility for all keys and remotes provided. Guests that fail to return community keys, fobs, garage remotes or the like will be charged the actual replacement cost plus a $49 trip charge to obtain replacements and any additional programming cost incurred by the Property Owner.
 
MAINTENANCE & MAINTENANCE EMERGENCIES: Although AZRNR tries to maintain a high level of standard in regards to property maintenance occasionally maintenance issues do occur. To limit these issues AZRNR conducts monthly interior and exterior preventative property inspections. The sole purpose of these inspections is to ensure that all aspects of the property remain in proper functional order and in reasonable condition for our guests and property owners. Guests will be contacted prior to our preventative maintenance vendor’s arrival by either telephone, text message or email and guest hereby agrees to take all appropriate measures to accommodate such inspections when scheduled. Guest and AZRNR understand that occasional emergency maintenance and or urgent issues may still arise. In the event of a problem getting in the home or if there are more serious concerns or emergent problems with the functionality of the home during your stay, please immediately contact the property manager during normal business hours (M-F 8am-6pm). If it is after normal business hours, or if there is no answer, please leave a voice message or send a text message and one of our agents will return your call as soon as possible. Many issues can be remedied over the phone, however if a service call is required, we will try to expedite and remediate the situation as quickly as possible. Non-emergent calls will be returned during normal business hours. Please note: if dispatched service personnel determine upon arrival that the maintenance issue was Guest caused, due to negligence or Guest error, a minimum service call of $75.00 may be assessed to the guests’ credit card at move out.

 

TRASH: Each property has different trash and recycling requirements outlined in the pre-arrival information. Some rural properties may be located in areas where there is no commercial trash service. In these instances Guests and invitees agree to follow all rules outlined by AZRNR in the pre-arrival information and even in some instances as required by the United States Forest Service regarding requirements to pack out their trash upon departure. In such instances, AZRNR shall provide trash bags in sufficient quantities for Guest use and convenience and guest hereby agrees to appropriately bag to prevent spills and remove trash from the premises upon departure. Failure to appropriately remove trash shall result in a minimum incidental charge of $75 to the Guest credit card on file.
 
POWER, WEATHER, ACTS OF NATURE AND OTHER RELATED CANCELLATIONS: AZRNR does NOT issue refunds due to acts outside their direct control such as: weather, road conditions, snow conditions, power outages, missed flights, delays, forest fires, pandemics, riots, or any other natural or non-naturally occurring causes unless the premises are deemed uninhabitable due to a casualty event caused by one of the reasons listed above. Please check az511 for current weather and road conditions prior to arrival. We HIGHLY recommend purchasing Travel Insurance to minimize any financial risk regarding your vacation plans. 

DAMAGES, CLEANLINESS, LOST AND MISSING ITEMS: Other than normal wear and tear, Guest shall be fully responsible for all aspects of the premises throughout their stay, and shall maintain the home in a clean and habitable condition at all times during the rental period. Upon departure the home and all personal items shall be present and in the same general condition as upon arrival. Home should be frre of excessive dirt and all check-out procedures should be completed. Furthermore, Guest shall be fully responsible for any and all charges including but not limited to, damages to the property, damages to any personal items, the replacement of any missing item(s), and violations of this agreement and/or any local or state ordinance as outlined herein during their occupancy. Any accidental damages should be reported to management immediately as to expedite the Damage Protection Policy, however any uncovered or negligent damages shall be the responsibility of the guest.
 
RENTAL RULES: Guest agrees to abide by the Rental Rules and Term and Conditions outlined herein these pages at all times while occupying the property and shall cause all members of the rental party and anyone else Guest permits on the property to abide by the rules at all times while at the property as per the Agreement, and must comply with all city, state and federal laws. The rental is not intended for parties, events, weddings, ceremonies, receptions, reunions, nor excessive gatherings at any time by anyone, and unauthorized people at the home are prohibited. Enforcement of quiet hours are from 10:00 pm – 8:00 am. If any complaints of excessive noise or music, illegal activity, or evidence of a violation of these policies occurs, you may be asked to vacate the premise immediately without any refund of rents, deposits, or monies paid. In addition, any and all damage, disturbance, and cleaning charges, as well as additional unspecified charges may be assessed as additional charges. Other than for accidental damages, Guests hereby agrees to maintain property in good condition and damage free throughout the rental period. Guest shall notify management immediately in regards to any and all property damages incurred during their stay.

 

SMOKING: SMOKING IS NOT PERMITTED ANYWHERE ON THE PREMISES OF ANY AZRNR PROPERTY. This no smoking policy includes the use of E-Cigarettes, candles or other incendiary devices. Despite Arizona's recently passed law that permits the limited use of Medical Marijuana in specific and limited circumstances, the federal Controlled Substance Act (CSA) categorizes marijuana as a Schedule 1 substance and the possession of marijuana is a federal criminal offense. See 21 U.S.C. $ 801 et seq. All AZRNR managed properties are privately owned homes and the homeowner may live in the residence during vacancies. AZRNR has determined that the use or possession of marijuana, even for medical purposes, may cause a hardship on the homeowner and further interfere with the health, safety, welfare and right to peaceful enjoyment of the premises by other residents, guests, the homeowner and/or their family’s wellbeing. As such, the management hereby informs and reminds all tenants that they have agreed to the Crime Free provision in this contract and, pursuant to that provision and the supporting federal laws, any use of marijuana (medical or otherwise) by the tenant or their guests will result in immediate termination and legal action by the homeowner may be pursued to the maximum extent allowable by law. In addition a minimum fine of $250 will be assessed to the credit card on file and additional charges may be incurred by the guest for breach as outlined herein. Furthermore, Guest shall be held responsible for any abnormal or unusual smells resulting from smoking, cooking, candles, or the like and will be charged an additional cost of $500 plus the actual remediation costs, court and legal fees, any potential loss of rent due to Guests actions, and/or any other known or suspected violation of this agreement. If you have any questions or concerns regarding this policy or any other herein, please speak to management prior to booking your stay.

PARKING: Vehicles are to be parked in designated parking areas only and shall follow all rules outlined in the pre-arrival information as well as any homeowner’s association covenants, conditions, and restrictions, rules/regulations. Any illegally parked vehicles are subject to towing; applicable fines and/or towing fees shall be the sole responsibility of the vehicle owner.

CRIMINAL ACTIVITY: The Property Owner hereby informs the Guest, and all guests’ invitees, that this property participates in the crime-free rental program. In the event that the Guests or a guest’s invitee are involved in a crime in or around the property, you will be immediately locked out and removed for that action. The Guest and their invitees agree to abide by all city and state laws and codes. THE USE OF MARIJUANA IS A STRICTLY PROHIBITED. Failure to comply with this paragraph shall result in an immediate eviction and/or a minimum fine of $250. Guest further agrees to report any actions by others that violate state or city laws. Guest agrees that any police report and/or HOA complaint made that involves the Guest, their invitees, or the rental property may be admitted as evidence and hereby waives any hearsay objections. You agree to not allow any illegal activity to occur on the premises. AZRNR has the authority to contact law enforcement and report any criminal activity either known or suspected.

WOOD STOVE, FIREPLACE, and CAMPFIRES (where applicable): Fireplace, wood stove, and/or campfires are ONLY permitted in designated areas and MAY NOT be used during any burn ban. It is the guests’ responsibility to know and abide by all fire restrictions during their stay. Call 800-323-BURN for info. No campfires should be established anywhere on or around the property, or any adjacent property, except in designated fireplaces and areas established by management as a "safe burn areas". Under no circumstances shall Guest or invitees embark, or trespass on a neighboring property to establish any type of "bon fire" or other incendiary. Most properties which have fire pits utilize propane. Propane and firewood for fireplaces and fire pits is not provided at most AZRNR properties unless established in the property listing. When there is a fire, the doors/screens must be closed (except to add wood) and the fire must be appropriately maintained. Do not put anything except wood or wood products in the wood stove, fireplace, fire pits, or the like. The size of the fire should be small enough that embers are not landing outside the fire ring. Fires must be completely extinguished before departure. DO NOT LEAVE CAMP FIRES UNATTENDED! When using a wood burning campfire, a charged water hose must be within 10 feet of the area designated by AZRNR as a safe burn zone. If no safe burn zone is designated or no water hose is provided Guest shall assume one does not exist and no campfire shall be permitted.

PETS: BE IT KNOWN: That due to the nature of animals and the risks they pose to the homeowners’ personal belongings, furnishings, and other POTENTIALLY DANGEROUS MEDICAL CONDITIONS CAUSED BY ANIMALS TO SOME HUMANS, animals are NOT PERMITTED at most privately owned AZRNR managed properties. Furthermore, the Guest understands that privately owned vacation rental properties ARE NOT protected by Federal Fair Housing.  Guest and their invitees agree to not permit any animal to "visit" the property during their occupancy without prior authorized written permission, and in the event any animal is brought onto the premises by Guests or guests invitees after the initiation of this agreement, Guest understands and agrees that Guests and all invitees may be subject to immediate removal, AND a penalty to the Guest in the amount of $250 per pet, per occurrence plus the addition of the then quoted "pet rent" or the maximum allowable by law, whichever is greater, for the entire confirmed stay as outlined in the property listing at the time of breach, plus any and all necessary remediation costs, as determined by homeowner or homeowners agent, to clean and/or replace linens, carpets, fabrics, furnishings, tile floors, or any other surface for which may be affected by an animal or have potential implications on health and safety of any human. Trained Service Animals are permitted under the ADA and some of the following rules will not apply, however the animal must be disclosed in writing so the parties can discuss which rules do not apply. In the unlikely event an animal is approved, written permission by the Property Owner or their designated agent, is required for each animal brought onto the premises and a "pet rent" in the amount of $25/day will be calculated based on the entire length of the guests authorized stay. Guest MUST disclose to management at the time of booking if Guest or guests invitee intends to bring an animal on the premises at any time and provide management with the following, in writing, prior to check in; 1) the sex and breed of every living animal brought on the premises by Guest or Guests invitees, 2) proof of current licensing, 3) up-to-date shot records for each approved animal, 4) an active prepaid insurance policy in an amount of no less than $1,000,000 which covers the anmal as well as the actions of the animal, and which names the Property Owner, AZRNR and Equity Arizona Real Estate as additional insureds on the policy, and 5) a signed Pet Addendum (provided by AZRNR). In the event any animal is permitted, Guest and their invitees agree to comply with all community, city, and state rules, regulations, and ordinances regarding pets and/or animals of any kind. Guest and/or invitees of Guest hereby acknowledge that if the tenant has indicated that a pet will be on the premises at any time throughout the occupied dates confirmed by Guest, Guest agrees to pay an additional “Pet Rent” as indicated on the rental invoice for the entire stay either at the time of booking or immediately upon pet’s arrival to the premises. The pet rent will not be refunded if the animal no longer resides on the premises and will not be refundable at the termination of the tenancy. Every animal is subject to these conditions and must be disclosed prior to animal's arrival. Unauthorized animals on the premises may be grounds for immediate eviction and forfeiture of all rental amounts and any deposits (if applicable). Furthermore, a violation of this policy will result in a minimum fine including, but not limited to, $250 per occurrence per animal, plus pet rent for the entire confirmed stay, plus actual damages for the breach in the amount up to $500.

CABLE/SATELLITE TV, INTERNET, PHONE CALLS & OTHER PROPERTY AMENITIES: All properties are privately owned and may have different packages for television and internet service. Some properties may only provide internet streaming television, others may provide only cable/satellite, while others may provide both, or none at all. Please check the property listing for the amenities provided. AZRNR does not guarantee any programs, events or reception and Guest(s) are liable for all charges incurred for any Pay Per View or On Demand service during their stay - if Guest(s) does not use their own credit card for ordering, programming charges plus an additional $20.00 convenience fee and 3% processing fee will be charged to the credit card we have on file. Most homes do not have a landline telephone. Guest understands that AZRNR does not control nor guarantee the condition, availability, or usage of any community provided amenities or the operation hours of such. 

PRIVATELY OWNED: The Guest has chosen to rent a Privately Owned Home which may be frequented by the homeowner during times of vacancy. All items inside and surrounding the property are also privately owned and Guest acknowledges understanding that for security purposes some homes may contain exterior security cameras. If the website listing has included use of any amenities such as fireplaces, decks, BBQ’s, swimming pools and the like, that these may be potentially dangerous and involve potential risks if improperly or negligently used, particularly with regard to children, and such use is at the guest’s own risk. Guest also agrees that even if the property contains such items, use of these items are strictly prohibited unless specifically stated in the listing description or with prior written consent by AZRNR, or the property owner. Guest understands and agrees that covering, removing or in any other manner altering any exterior security cameras may place the Guest and the property at undue risk and is therefore strictly forbidden. Guest understands that any alteration of a property’s security cameras may be grounds for immediate termination of occupancy without refund. Your Property Owner, AZRNR, nor any of its employees, agents, contractors, vendors, or the like, shall not be held responsible for the loss of personal belongings or valuables of Guest, or any injury or harm to Guest or visitors. By accepting this stay, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises or others whom they invite to use the premise. Guests agree to keep the real and personnel property in good and clean order and only use appliances for their intended uses.
 
OWNER ACCESS AND RESPONSIBILITY: Guest understands that they shall occupy the property with guest status only and at no time shall retain any legal or other rights to the property. Guest agrees to allow the Property Owner, property manager, and/or their designated agent access at regular times and intervals during the rental period to inspect, maintain, and/or repair the homes pool equipment, appliances, landscaping, irrigation system, HVAC equipment, properties mechanics and general overall condition. The Property Owner remains liable for the homes major equipment, but Guest takes responsibility for anything that is damaged due to Guest or invitees negligence and/or the actions of the occupants/guests or any pets (if applicable). Guest understands and agrees that property inspections and light preventative maintenance are scheduled on an ongoing monthly basis and all requirements and conditions herein shall be exercised.
 
MAIL/PACKAGES: Guest understands that mail/package delivery is NOT permitted or receivable at AZRNR properties, however USPS general mail delivery options can be obtained from the United States Postal Service. Any items that remain on the premise may be discarded at AZRNR’s sole discretion, or may be mailed to you if requested prior to checkout. In such a case, you will be charged actual shipping costs plus a $25 service fee. Please check carefully for belongings before you leave. AZRNR is not responsible for lost or stolen items and any items left or received at the property after Guests departure may be discarded at AZRNR's sole discretion.


SECURITY & SAFETY RISKS: When you rent the property, you assume responsibility for it and its contents, as well as your personal property, your health and safety, and any other aspects of daily living. Always lock the doors and windows when you leave the home. There is a digital keypad to which you will be given a temporary code. This code is changed after every guest for security purposes and will expire no more than 15 minutes after you're scheduled departure date. Children are welcome at properties where community restrictions do not prohibit them, but not all properties are well suited for children for various reasons and there may be conditions in and around the home that may pose hazardous to them, as well as to adults. You agree that neither your Property Owner, AZRNR, nor any of its employees, agents, contractors, vendors, or the like, shall be held responsible for any injuries and or any sickness sustained by you and/or your invitees while occupying the premises and does not assume any responsibility for injuries or sickness resulting from your failure to use due caution. Children and invitees must be supervised at all times. Candles and other incendiary devices/items are not allowed due to fire hazard except citronella candles in original containers outside and appropriate fireplaces where applicable.

 POOL/SPA/JACUZZI/SAUNA ADDENDUM AND LIABILITY RELEASE (if applicable): The home you have rented may have a pool and/or hot tub/Jacuzzi tub/sauna, etc. Please read the following terms related to your rental if this applies to your requested property. No lifeguard is supplied. Guest understands when using a hot tub and/or pool, there is a certain health risk associated with this and Guest agrees to assume all risks associated with the use of such items. Hot tub covers are for insulation purposes and are not designed to support a person or persons and you may be charged for replacement due to damages. Properties with pools are serviced regularly and to help keep pool in proper working order and condition, Guest agrees to keep the pool free of obvious foreign matter including, but not limited to, rocks, branches, and pool toys when pool is not in use. Remember when not using the hot tub and/or solar cover equipped pool to leave cover on so the hot tub/pool will stay warm, especially through the winter months. Emergency flotation devices are not toys and should be used only in case of an emergency. Use these items at your own risk.

SAFETY CONCERNS: No lifeguard or other safety equipment is provided and you use this amenity at your own risk. This home may not have safety locks, gates or other items that may be recommended or required by City Code for your household makeup. If this is relevant to you, your household, or your invitees, you are responsible for ensuring that the property amenities meet the city codes regarding pool safety equipment required for households with occupants under 6 (or a different age depending on the city in which the home is located). You are responsible for keeping all gates, and the swimming pool/hot tub area, secured at all times and for providing appropriate supervision of all tenants/occupants/guests.

LIMITATIONS: You understand that the swimming pool and/or hot tub is strictly an amenity and that the use of this amenity is not guaranteed under the terms of this agreement. Any interruption or non-availability of the use of the swimming pool/hot tub shall not violate any terms of the agreement.
 
RELEASE/INSURANCE: By signing this Agreement, you agree that you will use these amenities at your own risk. Your Property Owner is not responsible for any injuries or sickness sustained by you and/or your occupants or guests when using the property or any amenity of the home. You agree to purchase your own insurance in an amount sufficient to cover any claim by any person injured as a result of this and/or any amenity this home provides. Additionally, you agree to indemnify AZRNR - Equity Arizona Real Estate, its affiliates, agents, employees, vendors, contractors, and/or its property owners for any actions related to the property resulting from injuries or sickness to you and/or your occupants or invitees. 


OTHER: Guest acknowledges that the Owner is not an insurer of Guest’s property and encourages Guest to have insurance to cover any losses or liability that may result from actions of the pet. Furthermore, the Guest agrees to indemnify and hold harmless the Owner and its agents, employees, contractor and the like from any and all claims, including attorney fees, which the tenant may incur as a result of the negligent or intentional acts of the Guests or their invitees’ pet. Guests may be liable for failing to comply with these terms. Owner and owners’ agents shall not be liable to Guest, or their invitees, or any third parties for any harm as a result of any pet issue other than for the intentional act of the Property Owner. Property Owner may impose or modify rules and regulations involving pets with notice to the Guest and those rules and regulations will become a part of this addendum and fully enforceable, including but not limited to the imposition of fines and the requirement for the Guest to provide and pay for DNA testing of the pet if necessary. WARNING: Providing false or misleading information about an animal or any other violation of this addendum is a material violation and may result in legal action.

WAIVER OF LIABILITY RELATING TO CORONAVIRUS/COVID-19:
 The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is reported to be extremely contagious. The state of medical knowledge is evolving, but the virus is believed to spread from person-to-person contact and/or by contact with contaminated surfaces and objects, and even possibly in the air. People reportedly can be infected and show no symptoms and therefore spread the disease. The exact methods of spread and contraction are still completely unknown, and there is still no known treatment, cure, or vaccine for COVID-19. Evidence has shown that COVID-19 can cause serious and potentially life threatening illness and even death. AZRNR, Equity Arizona Real Estate, its affiliates, agents, employees, vendors, contractors, and/or its property owners cannot prevent you, or your invitees, from becoming exposed to, contracting, or spreading COVID-19 while utilizing any property or amenity offered. It is not possible to prevent against the presence of the disease. Therefore, if you choose to utilize the property or any amenity offered by AZRNR - Equity Arizona Real Estate, its affiliates, agents, employees, vendors, contractors, and/or its property owners and/or enter any such premises you may potentially be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19. By signing this rental agreement Guest hereby accepts responsibility that they have read and understood the assumption of risk warning provided concerning COVID-19 and has willingly choose to accept the risk of any potential outcome of being exposed to, contracting, and/or spreading COVID-19 to themselves, and/or their invitees, and has discussed this matter with all individuals who may potentially occupy the property in order to utilize the premises.

RIGHT OF ENTRY: Guest(s) and invitees understand that this agreement for transient lodging is assessed on a nightly basis and Guest and their authorized invitees hold only a limited license to enjoy the property and shall not be construed as a lease or transfer of any rights to the home in whole or in part. At any time during their stay AZRNR, the property owner, or its designated agent may at their sole discretion, cancel this license for failure to comply with any portion of these terms, or at any time where illegal activities, violations of this agreement are suspect, or breach of any condition herein. Furthermore, AZRNR and/or local law enforcement reserves the right to enter the rental property with just cause to investigate any complaint or suspicion of the foregoing. This may include, but not be limited to, criminal activity, breach of contract, reported disturbances, to check occupancy, to check for property damage, to make appropriate or emergent repairs, alterations or improvements as we may deem appropriate, or to inspect property for unapproved pets. In such cases whereas AZRNR shows the property to prospective purchasers or other future guests, prior notification will be given.
 
LEGAL PROVISIONS: The parties agree that this Agreement serves as a license to occupy the premises for a period of time as allowed, it is not a lease and is not governed by any Property Owner tenant laws, but may be governed by other local or federal laws. The parties further agree that any occupancy of the property by a Guest and/or Invitees is considered as guests’ status only and at no time shall obtain any rights to the property from the property owner. In the event any portion of this Agreement becomes unenforceable due to any state, county, city, HOA, CC&R, local, state or federal law, code, or if the premises are unable to be otherwise occupied due to a casualty event or other issue beyond the Homeowner/Agent’s control, all other aspects of this Agreement shall remain in full effect. Any interruption to the Guest’s stay that is not caused by an intentional act by the Homeowner/Agent shall result in a refund only if the premises are not able to be occupied, and all other inconvenience to Guest shall not be grounds for the termination of this Agreement or for reimbursement of the monies paid by Guest. A prorated portion of the fee for the stay shall be refunded in the event that the premises are destroyed or damaged by any casualty event not caused by the Guest. The parties agree that the Guest and/or Guests invitees hold a limited, and temporary, license to the premises which may be reneged by Property Owner, or its designated agent, at any time for failure to uphold the terms of this agreement. Any breach of this contract by the guest or any guest invitee may result in immediate cancellation of this agreement and in such case all monies received from guest shall be non-refundable. Furthermore, the parties agree to a waiver of any right to a jury trial and that all claims must be filed in the county and state where the rental premises are located. The prevailing party shall be entitled to reasonable attorney fees and costs incurred arising out of any claim of breach of this Agreement. If any part of this Agreement shall become unenforceable or otherwise disapproved of by a court of law, all other provisions of this Agreement shall remain in force and effect. The titles of any paragraph are for convenience of the readers only. This Agreement may be executed electronically and in counterpart. If the Guest is married, the signing of one party shall bind both spouses to this Agreement.

 

USING THIS PROPERTY FOR THE FOLLOWING PURPOSES ARE PROHIBITED: Any nonresidential use; including but not limited to; Holding a special event that requires a permit or license pursuant to a city or town ordinance or state law or rule; Operating a business, restaurant, event center, banquet hall or similar use; Housing sex offenders; Operating or maintaining a sober living home; Selling liquor, illegal drugs or the selling or filming of pornography;  Operating a nude or topless dancing; Obscenity; Adult-oriented business; or Other uses prohibited by A.R.S. 9-500.39. Subleasing of the premises is prohibited.
 
JURY TRIAL WAIVER AND ATTORNEY FEES: The Property Owner and the Tenant hereby waive their right to a jury trial. The prevailing party to any lawsuit or other legal action is entitled to attorney fees and costs.
 
COLLECTION COSTS: In the event that the Guest breaches the rental agreement, the Property Owner is entitled to recover as additional damages, all costs to collect the monies owed including any money the Property Owner pays a collection company or lawyer to collect those funds.

SUMMARY OF FEES / CHARGES FOR VIOLATIONS / BREACH: To ensure the longevity of the community’s acceptance of the rental opportunities provided, as well as industry sustainability, all aspects of this rental agreement are strictly enforced. The following table provides you with an overview of fees/charges for violations and/or breach of this agreement.

Unauthorized parties, events, weddings, ceremonies, receptions, reunions, and/or excessive gatheringsMinimum of $500.00 per occurrence, subject to immediate removal from the premise, and possible further legal consequences
Abnormal or unusual odors of smoking, cooking, candles, or the like requiring professional remediation as a result  Minimum of $500.00 per occurrence plus actual remediation cost
Smoking or any use of marijuana (medical or otherwise) on or about the premise$250.00 per occurrence, subject to immediate removal from the premise, and possible further legal consequences
Unapproved late check out charge$50/hour starting at 11:00 AM
Excessive cleaning fees$50/hour (one-hour minimum)
Change request to confirmed booking $25.00 per occurrence
Lost keys, gate fobs, garage remotes or the like$49 trip charge plus actual replacement cost
Service call due to guest caused errors$75
Failure to appropriately dispose of trash$75
Unauthorized on-demand video programming charged to homeowners account$25.00 plus actual cost
HOA violations$25.00 plus actual violation cost
Evidence of unauthorized animals on the premises$500 breach of agreement plus 250 per animal per occurrence, plus the addition of pet rent in the amount of $25/day for entire confirmed stay or the maximum allowable by law


INDEMNIFICATION & HOLD HARMLESS: While AZRNR and its Property Owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All Guest(s) and their invitees use the vacation property structures and premises at their own risk. AZRNR, Equity Arizona Real Estate, its affiliates, agents, employees, vendors, contractors, and/or its property owners shall not be held liable or otherwise responsible in any way for injury to any Guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said Guest(s) and/or invitees, or by the failure of structures, pools, appliances, (including hot tubs and BBQs) furnishings, and/or other equipment, whether by malfunction, misuse, acts of God/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. AZRNR, Equity Arizona Real Estate, its affiliates, agents, employees, vendors, contractors, and/or its property owners shall not be held liable nor otherwise responsible in any way for unintentional allergic reactions or sickness to Guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, pools, and/or other equipment. I hereby forever release and waive my right to bring suit against AZRNR, Equity Arizona Real Estate, its affiliates, agents, employees, vendors, contractors, and/or its property owners and its owners, officers, directors, managers, officials, trustees, agents, employees, or other representatives in connection with exposure, infection, and/or spread of COVID-19 or any potential ramification thereof related to utilizing such property or services. I understand that this waiver means I give up my right to bring any claims including but not limited to, personal injuries, death, disease or property losses, or any other loss, including but not limited to claims of negligence and give up any claim I may have to seek damages, whether known or unknown, foreseen or unforeseen. By written or electronic endorsement of this Agreement, Guest(s) and all invitees hereby agree to forever hold-harmless and indemnify AZRNR - Equity Arizona Real Estate, its affiliates, agents, employees, vendors, contractors, and/or its property owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the Guest(s) use of the property.

NO CONTEST: Both parties agree that if property damages due to accident, negligence or any other cause exceed the coverage amount of the policy, or are otherwise not covered by the damage protection policy or damage deposit received as outlined above, Guest hereby authorizes AZRNR without contest, to charge the credit card on file for the difference or cost of the uncovered incidentals.  In addition, as a condition to the rental of the Property, Guest hereby agrees that AZRNR is hereby granted the right to deduct from the refundable deposit, and/or charge the Guest's credit card, in the event of any uncovered Guest and/or Invitee caused loss or damage to the Property including, but not limited to Guest eviction/removal, breach of contract, emergency response costs, service calls, service charges, fines/assessments, repairs or replacement costs, shipping charges, credit card processing fees, unpaid rents, plus all applicable taxes. In addition, AZRNR reserves the right to charge the Guest’s credit card for any and all uncovered Guest/Invitee caused losses and/or damages sustained to the Vacation Property, Property Owner, or management throughout the duration of their period of occupancy and as outlined by applicable law. In the event incidental charges as outlined herein are processed by AZRNR, an itemized statement indicating all associated costs will be sent via regular or electronic mail to the address submitted by the Guest at the time of booking. Notice shall be deemed received by the Guest at such time as timestamped via method sent. By written or electronic endorsement of this Agreement, the Guest hereby agrees to pay for all such charges, as defined above and contained on the pages herein and by signing below Guest understands they are hereby authorizing AZRNR - Equity Arizona Real Estate to charge the card provided by the Guest for any additional Guest requested or incidental rental expenses incurred due to damages or Guest/Invitees neglect, and to pay for those damages, missing items or excessive cleaning expenses incurred that are not covered for reimbursement under the Damage Protection Waiver and/or exceed the refundable damage deposit amount, in addition to a 4% credit card processing fee where applicable. If Guest is NOT in agreement with these terms and conditions established herein these pages Guest shall NOT sign this agreement and MUST cancel any requested or established booking immediately via the method initially booked.  TERMINATION OF THE CREDIT CARD OR ANY OTHER DISHONOR OF PAYMENT WILL BE REFERRED TO THE ARIZONA ATTORNEY GENERAL’S BAD DEBT DIVISION FOR PROSECUTION AS WELL AS ALL OTHER AVAILABLE REMEDIES.

 

AZRNR -  Equity Arizona Real Estate
1462 N Scottsdale Rd. Tempe, AZ 85281
323.33AZRNR (29767)  www.azrnr.com